Can you contact Alaska Air customer service for free?

It is free to contact Alaska Airline's customer care department. The Contact Us page on Alaska Airline's website lists toll-free phone numbers for customers that wish to call and speak with a representative. Representatives are available during limited hours Monday through Saturday.

Alaska Airlines also provides free customer support on its Facebook and Twitter pages. A mailing address is available for those who wish to mail correspondence to the company instead.

Another complimentary customer care feature on the Alaska Airlines website is Ask Jenn. This automated tool allows customers to type specific questions into a conversation box and receive responses to common questions.