Where can you find Expedia reviews?

Many sites offer feedback about the service that Expedia provides, including the Better Business Bureau and PC Magazine. Both sites rate Expedia's overall service positively. Expedia is committed to resolving customer complaints by fixing any underlying matters that are creating repetitive problems to their customers, according to BBB.

Each site varies in the ways that it rates the service provided by Expedia. For example the BBB determines a letter grade based on a business' interactions with their customers. A higher amount of unresolved customer complaints results in a lower score. PC Magazine's ratings are based on the functionality and aesthetics of the website.