How safe is the Uber town car service?

Uber's town car service is quite safe for customers to use, especially when compared to the alternatives, according to the company's website. Uber takes industry-leading safety precautions and was designed with safety in mind.

Uber makes all of drivers submit to a thorough background check before being allowed to pick up customers. For each transaction, the customer is matched up with a driver. Uber knows who is driving whom, making it unlikely for a driver to victimize a customer. In addition, drivers and passengers rate each other after each ride. Drivers who behave poorly are removed from the system, ensuring that only quality drivers can pick up customers.