How can you contact the BBB complaint center site?

The first way to contact the BBB complaint center is to go to the organization's home page and click on the link that allows users to start the official complaint process. The organization can also be contacted through its individual branches using the BBB Locator tool.

Once a user clicks on the link that begins the formal complaint process, he goes through several steps in order to give the organization as much information as possible about the complaint and the company against which the complaint is being filed. Using the BBB Locator, users can get the phone number and physical or email addresses of the BBB that serves their area, as well as any branch offices.