Where can you get replacement keys for your Mercedes?

To obtain replacement keys for a Mercedes vehicle, request them from a Mercedes-Benz dealer. Drivers must provide proof of ownership and identity to receive replacement keys.

Mercedes-Benz cars use smart key systems with small remote control keysinstead of traditional metal keys. Therefore, drivers cannot replace lost or broken keys at a regular locksmith shop.Ordering replacement keys for a Mercedes-Benz vehicle is easy. Drivers can get new keys using the following steps.

1. Visit a Mercedes-Benz dealership

Mercedes-Benz dealerships can order replacement keys for Mercedes vehicle owners. Car ownersmust provide the vehicle's registration as proof of ownership and some form of identification, such as a driver's license or passport. Drivers may also order keys for cars that they do not own; however, the vehicle's owner must sign and date an authorization for the driver. Only Mercedes-Benz dealers are authorized to replace Mercedes smart keys.

2. Activate the key

Allow the dealer to access the vehicle. The dealer can then activate the new key.

Drivers can find a Mercedes-Benz dealer in their area on the official Mercedes-Benz website. If they require any additional information about replacing keys, they can also find contact email addresses, phone numbers and live support chat accesson the website.