What is change management?

In a business setting, "change management" refers to an intentional, systematic and organized approach to negotiating significant change. Typically, this process refers to organizational restructuring or major shifts in strategy that require employees to alter their roles.

When company leaders plan for change management, the goal is to reduce the negative internal effects change may cause. Change is a common source of stress, and employee morale may suffer if it is perceived as undesirable. Introducing coping mechanisms or planned activities to minimize the negative effects of change are often included. For instance, a company may offer incentives to employees who quickly adapt to new expectations.