How do you contact the Hertz customer service department?

To make or change a reservation or check rates with Hertz, call 800-654-3131. To obtain emergency roadside assistance for a current Hertz rental, dial 800-654-5060. To change a return location or extend a current rental, call 800-654-4174. Hertz also offers email contact information on its website, Hertz.com.

Customers wishing to address a billing question or leave feedback on a past rental can dial 800-654-4173. Direct inquires about the website or get assistance with issues regarding its use by dialing 877-826-8782. Address questions regarding Hertz’s membership and Gold Plus rewards program by calling 888-977-5771. Hearing-impaired customers can dial 800-654-2280 for TDD service.