What is the T-Mobile customer service number?

The general customer service number for T-Mobile is 1-877-453-1304. If a customer is dialing from a T-Mobile phone, customer service can be reached at 611. For T-Mobile shopping and sales, inquiries about personal use phones can be directed to 1-800-T-MOBILE, and business inquiries can dial 1-888-537-4242.

Customer service is available from 3 a.m. PT until 10 p.m. PT seven days per week, with automated service available 24 hours per day. Those with questions about prepaid plans and services can reach agents from 4 a.m. PT until 11 p.m. PT. Hearing and speech impaired customers can dial the TTY line at 1-877-296-1018. For balance inquiries only, customers can dial #BAL# from their T-Mobile phone.