What are some common problems with the Retrax Pro?

Although as of 2016, reviews for the Retrax Pro are generally positive, some people complain of unexpected leakage, especially between the tailgate and the rails of their vehicle. The high cost of the product is also a disadvantage that several people mention in some online Amazon reviews.

After trying Retrax Pro, some Amazon reviewers complain of minor leaking despite adjustments to solve the problem. Others mention that the material the product is made of is not durable. One unsatisfied Amazon reviewer explains that after four years, the plastic on the cover had become fragile and fell apart. Finding replacement parts for older models of Retrax Pro is also a common issue.