Is Ethan Allen furniture well made?

According to reviews on two consumer review sites, Ethan Allen furniture is often poorly made; it tends to suffer from design flaws and scratches and dents easily. Ethan Allen holds a 1.6 out of five star rating on PissedConsumer.com and slightly less than two stars out of five on ConsumerAffairs.com.

Reviewers on both sites singled out Ethan Allen sofas as being of especially poor quality, noting uncomfortable cushions, shoddy construction, and poor-quality or fake leather that scratches and tears easily. Many customer reviews also note poor customer service and long wait times with Ethan Allen, as well as difficulties in returning faulty products.