What are some examples of work instructions?

Examples of work instructions include directions for using a certain computer program or performing a task on an assembly line. Other examples include instructions for issuing a refund to a customer, processing a sale or collecting payment on an account.

Work instructions are detailed directions for performing a task at work. Supervisors often use these instructions when training new employees or teaching existing workers how to perform a task they do not frequently handle. In general, work instruction documents contain a statement of purpose that describes the task in question, instructions for performing the task and any warnings that may apply.